Outlook: No se puede realizar la operación porque el objeto se eliminó

Ayer tuvimos este error en un cliente que había configurado una cuenta por IMAP. Al intentar borrar los correos le salía un error “No se puede realizar la operación porque el objeto se eliminó“.

La solución es bien sencilla…aunque hay que conocerla. Y creo que debe deberse a que el Outlook no es capaz de encontrar las rutas correctas de IMAP en el servidor (mala configuración del servidor).

Solución:

Tienes que ir a Archivo ->Configuración de la cuenta->Cambiar ->Más configuraciones->Opciones avanzadas,

En la parte de las carpetas, donde pone Ruta de la carpeta raíz: hay que escribir Inbox

Guarda y vuelve a probar, debería funcionar.

 

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