Hemos decidido que vamos a ir poniendo en el blog más soluciones encontradas en casos reales de nuestros clientes. Nunca sabemos cuando alguien más lo necesitará.
Si envías un correo desde Outlook y tus destinatarios se quejan de que sólo han recibido un fichero adjunto llamado winmail.dat, es debido al formato en que has enviado el mensaje (tranquilo no es un virus). Seguramente tienes la configuración de Outlook puesta para rtf y hay programas que no pueden leer este formato, así que sólo ven el winmail.dat y no los adjuntos etc.
Para resolver este problema hay lectores de rtf gratuitos, y los clientes pueden cambiar su cliente de correo. Pero siempre es más sencillo cambiar el formato en el que envías tus correos a html o texto sin formato. Para ello sigue vete a Herramientas, Opciones, Formato de Correo.
We’ve decided to publish more articles about real solutions we discover when solving client’s problems. They might come handy to other readers.
Today we write about a strange e-mail behaviour. If you are writting an email and send it from Oulook your recipients might complain that they only receive an attachment called winmail.dat. Don’t worry it’s not a virus. It’s probably due to your email being set up in rtf format which some other email readers can decipher. Just change your format to html or plain text going to Tools, Options, Email Format.
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