Cuando un cliente nos dice que tiene problemas conectándose a un wifi, esto es de las primeras cosas que le pedimos que haga: olvidar (borrar) la red wifi.
Así que hoy os enseñamos a hacerlo.
¿Por qué hay que olvidar la red wifi?
Por dos razones principales:
- Por que haya cambiado algo de la configuración de la wifi (contraseña, o que sea el mismo nombre de wifi pero otro punto de acceso).
- Porque hayamos intentado conectarnos y algo haya ido mal en el proceso, y la configuración de dicha red esté dañada.
Cómo olvidar la red wifi.
Olvidar , o borrar, la red wifi, es sencillo. Hay que ir a Configuración-> Red e Internet -> Wi-Fi -> Administrar redes conocidas.
Ahí tienes que buscar la red wifi que da problemas, pinchar en ella, y hacer clic en Dejar de recordar.
Después sólo tienes que volver a seleccionarla en las redes que detecta tu ordenador y probar a conectarte de nuevo, introduciendo la contraseña de nuevo.
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