Por nuestro trabajo nos conectamos a muchos ordenadores. Y aunque usamos otro tipo de conexión, cada ordenador es un mundo y, en ocasiones pueden haber errores puntuales. Para estos casos tenemos diversas opciones dependiendo del conocimiento informático del usuario o las prisas en la reparación.
Para casos rápidos una opción es Ammyy Admin:
Esta aplicación es muy sencilla de usar. Sólo se descarga, se pincha en cliente y comenzar si somos el cliente o en operador y se introduce el ID del cliente a conectar. Ya está. Sin abrir puertos, y funcional en todos los Windows. Fácil y directo.
Because of our job, we connect daily to dozens of computers. We normally use VNC connections but, as each PC has it’s own characteristics, we do find errors. In those cases, we have plan B connections which we choose depending on the urgency and the PC litteracy of the client.
Ammy Admin is one of the easiest ones to use. Just download it from the web page, if you are a client click on connect, if you are the helpdesk input the client´s id, connect and wait for him to accept. Straightforward, simple and not much more to it, but it works as a charm on all Windows systems.
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