Si queremos actualizar Office, muchas veces no podremos porque detecta versiones anteriores de este programa (ya sea por una versión anterior o una de prueba en un equipo nuevo o que pida un CD para la desinstalación).
Y las desinstalaciones no quitan todo lo que debieran. Entonces puedes encontrarte con el problema de un Office por instalar, pero que no te deja.
Microsoft ha dado una solución para estos casos (lo que implica que reconozca que son frecuentes), en este kb.
Baja en el documento, descarga la aplicación del Office que corresponda y ejecútalo. Si no funciona, prueba también con desinstaladores como este.
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