No funciona la webcam, bluetooth o wifi en un portátil MSI

Hace unos días tuvimos que conectarnos al ordenador de un cliente en Canadá. Tenía un portátil MSI bastante potente, un i7, recién comprado. Y lo había configurado todo, pero no conseguía hacer funcionar la webcam.

Skype le decía que el dispositivo no estaba encontrado. Buscamos si era problema de drivers pero todos estaban actualizados y correctos. ¿Cuál podía ser el problema? Os dejamos la solución por si le ocurre a algún lector.

Resulta que MSI tiene un programa llamado SCM, System Control Manager, que funciona parecido a los accesos directos del Centro de Actividades de Windows 10.

Desde ahí puedes, con un sólo clic, activar y desactivar dispositivos como la webcam, el bluetooth o la wifi. Y claro, la cámara estaba desactivada.  Si está desactivada en el SCM, para el resto del sistema aparece como inexistente.

Una solución fácil…pero que puede llevarte a perder mucho tiempo.

 

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